The atmosphere induces a feeling of peace thanks to a highly trained, unobtrusive team of staff and a skilled hosts that manage the lodge. Each cottage is attended by a butler who also waits on the guests at mealtimes. The food is traditional Northern Italian cuisine blended with a selection of local and international dishes, fresh baked bread, crisp salads and locally grown vegetables.

Activities include game drives in open-sided safari Land Rovers, driven by knowledgeable driver-guides, all members of the Kenya Professional Safari Guides Association. Guided walks are led by a Professional Safari Guide and accompanied by a Ranger.

Other attractions include bush breakfasts and sundowners and visits to the Tharaka tribal village on the Southern Boundary of the Park.